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Frequently Asked Questions

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Torquay Web Design FAQs answer the most commonly asked questions that we receive. In case you still need more information don’t hesitate to pick up the phone and give us ahoy or fill out our online form.

How long will it take to build my website?

Typically it takes between four to six weeks from planning to launch. We only schedule a minimum of clients per month to ensure we can dedicate enough time to your project. Of course, the timeline does depend on how prepared you are and how quickly you are able to respond to each stage with feedback. More robust website take a bit longer to build.

How do I pay you?

We take payments via credit and debit cards, bank transfer (if an invoice is requested), and Bitcoin.

What will you use to build my website?

We work 100% with WordPress. There are hundreds of programmers and developers across the world refining it all the time ensuring it remains the peak website platform.

WordPress is the #1 content management system that gives you COMPLETE control over your site once the design is in place. This means that you can add pages, update your blog, add photos/videos and change text all on your own without having to pay someone external to do it for you. Of course, we are always available to help if you are not interested in doing it yourself, but knowing that you can makes all the difference.

What if I need extras that aren’t listed in the website package?

Adding an extra that hasn’t been included in your initial quote won’t be a problem. We’ll discuss the extra functionality and we’ll provide a custom quote. Easy.

Are there any other costs associated with having my website?

There are 3 primary costs to keep your website running:

Domain name: Domain name registrations cost around $20 per year. You will need to renew this every year to keep it yours. We use VentraIP for all our domain name needs and strongly recommend them.

Please note: Godaddy, Crazydomains, Hostgator and Hotspapa hosting and domain servers are known for their misconfigurations and inadequacies, so if you intend to use them, please beware, that you will be responsible for making sure your server is configured correctly ahead of your website launch.

Hosting: A Hosting server is where your website files live. This server allows the internet to find and display your website.

Torquay Web Design has partnered with VentraIP – top Australian company, to offer reliable hosting services to all our clients. They take pride in providing reliable, and affordable web hosting solutions to the clients all over the world. They offer top-notch Australian hosting servers, which will make your website pages load superfast. Furthermore, they also include free SSL certificates, backups, email hosting and more, in their packages.

Website Maintenance service: Once your website has been built and launched, its software and all elements, will need to be updated regularly in order to be kept at their latest versions. This will prevent any software incompatibilities, display issues, and will keep your website safe and secure. If you prefer not to worry about updating your website yourself, we do offer Website maintenance service to all our client. We also scan for malware, monitor uptime, make sure you have a backup system in place, and monitor your Google blacklisting status. Let’s chat!

Should I use Wix, Weebly, Square, to build my website with?

You’ve decided it’s time to build a website for your business. Now, all that remains is to decide whether you want to build it yourself using DIY site builders or hire a custom website design company in Torquay.

Website builders like Wix, Weebly, and even have become quite popular, thanks to the freedom they allow anyone and everyone to build their own website. However, please beware that when you try your hand at DIY website building, it comes with a steep learning curve, and can become quite time-consuming.

For those reasons, we highly recommend that you hire a professional web design agency to build a custom website for you. Here are more reasons why.

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